- Wool Wash
Warranty and Returns Policy
You may return most items for any reason within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error. Please note that for hygienic reasons, hair brushes are not returnable.
If you need to return an item, please Contact Us with your order number and the reason for returning the item. We will respond quickly with instructions for how to return items from your order.
Most orders are shipped within 24 hours.
Standard shipping is free on all orders within the USA.
International shipping to select countries only.
We ship direct from our warehouse. We don't drop ship except under special circumstances, and only when our customer is aware of it and approves. This is to ensure that your order is handled with the utmost care, and has been properly packaged and shipped to you. We also supply you with tracking information immediately after shipment.
Manufacturer's Warranty for Purchases Made on Amazon.com
With respect to sales on Amazon.com, we will provide a manufacturer’s warranty only for products purchased from a reseller who we have confirmed as providing genuine, new and authentic Desert Breeze Distributing® brand products. Currently, Amazon.com (ie: sold by Amazon.com) is the only reseller that we have so confirmed and authorized, and the only reseller for which the manufacturer’s warranty applies.